Grandpa Never Raised His Voice When the Teller Brushed Him Off. He Just Asked for the Manager.
“Take your hand off your belt, Rick.” Tom Callahan spoke without raising his voice. He had no reason to. The guard immediately withdrew his hand, as though the leather had burned him. Moments earlier, the bank lobby had been filled with customers murmuring and an espresso machine hissing. Now it was so silent I could…